Byteclock Pvt Ltd ("we," "us," or "our") operates goomenge.com and partner.goomenge.com (collectively referred to as the "Platform"). We are committed to protecting the privacy and security of the personal and business information provided by tour operators ("Tour Operators," "you," or "your") who use our Platform to advertise their tour and travel services. This Privacy Policy explains how we collect, use, disclose, store, and protect your information in accordance with applicable laws, including the Information Technology Act, 2000, and the rules framed thereunder, as well as guidelines issued by the Unique Identification Authority of India (UIDAI) for Aadhaar data.

By using the Platform, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Platform.

1. Scope of the Privacy Policy

This Privacy Policy applies to all Tour Operators who register on partner.goomenge.com to advertise their tour packages. The Platform serves as an advertisement medium, allowing customers to view tour posters on goomenge.com and contact Tour Operators directly. We do not collect or process personal information from customers who view advertisements, as all interactions and transactions occur directly between Tour Operators and their customers.

2. Information We Collect

To provide our services and ensure compliance with legal and verification requirements, we collect the following information from Tour Operators during the registration process on partner.goomenge.com:

2.1 Business Information:

• Business name, address, and contact details (e.g., phone number, email address).
• Goods and Services Tax (GST) certificate to verify your business registration.
• Permanent Account Number (PAN) card of the business or authorized representative.

2.2 Personal Information:

• Aadhaar card details of the authorized representative for identity verification.
• Other personal details, such as the name and designation of the authorized representative.

2.3 Account Information:

• Username, password, and other account credentials created during registration.

2.4 Content Information:

• Details provided in tour posters and other content uploaded to the Platform for advertisement purposes, such as tour descriptions, pricing, and contact information.

2.5 Usage Data:

• Information about your interactions with the Platform, such as login times, pages visited, and actions taken (e.g., uploading or editing tour posters).
• Technical data, including IP address, browser type, device information, and operating system, collected automatically when you access the Platform.

3. How We Use Your Information

We use the information collected for the following purposes:

• Account Verification and Approval: To verify the legitimacy of your business and identity using your GST certificate, PAN card, and Aadhaar card, ensuring compliance with applicable laws.
• Service Provision: To enable you to create, upload, and manage tour posters on the Platform for advertisement purposes.
• Communication: To contact you regarding account approval, updates to the Platform, changes to our Terms and Conditions or Privacy Policy, or other administrative matters.
• Platform Improvement: To analyze usage data and improve the functionality, performance, and user experience of the Platform.
• Legal Compliance: To comply with legal obligations, such as tax regulations, anti-fraud measures, or UIDAI guidelines for Aadhaar data handling.

We do not use your information for purposes other than those specified in this Privacy Policy without your explicit consent.

4. Data Security Measures

We are committed to protecting the security of your personal and business information, including sensitive data such as GST certificates, PAN cards, and Aadhaar cards. We implement the following measures to safeguard your information:

• Encryption: All sensitive data transmitted to and from the Platform is encrypted using industry-standard protocols (e.g., SSL/TLS).
• Secure Storage: Your information is stored on secure servers with restricted access, protected by firewalls and other security technologies.
• Aadhaar Data Protection: We comply with UIDAI guidelines for handling Aadhaar data, including masking the first eight digits of Aadhaar numbers in stored records and using Aadhaar only for identity verification purposes as permitted by law.
• Access Controls: Only authorized personnel have access to your information, and they are bound by confidentiality obligations.
• Regular Security Audits: We conduct periodic security assessments to identify and mitigate potential vulnerabilities in our systems.

Despite these measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for promptly notifying us of any unauthorized access or security breaches.

5. Data Sharing and Disclosure

We do not sell, trade, or share your personal or business information with third parties except in the following circumstances:

• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, such as responding to a court order or government request.
• Service Providers: We may share your information with trusted third-party service providers who assist us in operating the Platform (e.g., hosting providers, verification services), provided they are bound by strict confidentiality and data protection agreements.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to equivalent data protection standards.
• With Your Consent: We may share your information with third parties if you provide explicit consent for such sharing.

We do not share your GST certificate, PAN card, or Aadhaar card details with any third parties except as required for verification purposes or legal compliance.

6. Data Retention and Deletion

• We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.
• Upon termination of your account, you may request the deletion of your personal and business information by contacting us at care@goomenge.com. We will delete your data within a reasonable timeframe, subject to any legal obligations to retain certain information (e.g., for tax or audit purposes).
• Aadhaar data will be handled in accordance with UIDAI guidelines, including deletion upon completion of the verification process unless retention is required by law.

7. Your Rights

As a Tour Operator, you have the following rights regarding your personal and business information, subject to applicable laws:

• Access: You may request access to the information we hold about you.
• Correction: You may request corrections to inaccurate or incomplete information.
• Deletion: You may request the deletion of your information, subject to legal retention requirements.
• Objection: You may object to the processing of your information for specific purposes, where applicable.

To exercise these rights, please contact us at care@goomenge.com. We will respond to your request within a reasonable timeframe, typically within 30 days, in accordance with applicable laws.

8. Cookies and Tracking Technologies

The Platform may use cookies and similar tracking technologies to enhance your user experience and collect usage data. These technologies help us understand how you interact with the Platform and improve our services.

• Types of Cookies: We use session cookies (temporary) and persistent cookies (stored for a longer period) to manage logins, track usage, and analyze Platform performance.
• Managing Cookies: You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Platform.

For more details, please refer to our Cookie Policy (if available) on goomenge.com.

9. Third-Party Links

The Platform may contain links to third-party websites or services (e.g., social media platforms or payment gateways used by Tour Operators). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you access.

10. Children's Privacy

The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 18, please contact us immediately at care@goomenge.com, and we will take steps to delete such information.

11. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any updates will be posted on the Platform, and we will notify registered Tour Operators of significant changes via email or through the Platform. Your continued use of the Platform after such changes constitutes your acceptance of the revised Privacy Policy.

12. Compliance with Indian Laws

Byteclock Pvt Ltd complies with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We also adhere to UIDAI guidelines for the secure handling of Aadhaar data, ensuring that such data is used solely for identity verification and is protected in accordance with applicable regulations.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: care@goomenge.com
• Phone: 7874777133
• Address: Byteclock Pvt Ltd, RajYas Rise, Near Vishala Circle, Ahmedabad, Gujarat, India

We will respond to your inquiries within a reasonable timeframe, typically within 30 days, in accordance with applicable laws.

By using goomenge.com or partner.goomenge.com, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.